This notice supplements our Privacy Policy and applies to residents of California. It describes the rights California residents have under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the "CCPA"), and how to exercise them.
Information we collect
Depending on how you interact with us, we may collect the following categories of personal information:
- Identifiers — such as your name, email address, shipping address, phone number and IP address.
- Commercial information — such as products purchased, order history and subscription details.
- Internet activity — such as pages viewed, links clicked and interactions with our emails and site.
- Approximate geolocation — derived from your IP address.
- Inferences — such as product preferences, used to personalize your experience.
We use this information to process orders, provide customer service, operate subscriptions, improve our website and, with your consent where required, send marketing communications.
Your California privacy rights
- Right to know what personal information we collect, use and disclose.
- Right to delete personal information we have collected from you, subject to certain exceptions.
- Right to correct inaccurate personal information.
- Right to opt out of the sale or sharing of personal information, including sharing for cross-context behavioral advertising.
- Right to limit the use of sensitive personal information (where applicable).
- Right to non-discrimination for exercising any of these rights.
How to submit a request
You may submit a request by emailing support@primora-labs.com or by using our contact form. We will verify your identity before responding, typically by matching information you provide with information we hold. You may use an authorized agent to submit a request on your behalf.
We aim to respond to verifiable requests within 45 days.
Do Not Sell or Share My Personal Information
To opt out of the sale or sharing of your personal information, email us at the address above with the subject "Do Not Sell or Share." We also honor Global Privacy Control (GPC) browser signals as a valid opt-out request.
Contact
Questions about this notice? Contact us at support@primora-labs.com.
Last updated: October 12, 2026