FAQ

All of our supplements are made in the USA in FDA-registered, cGMP-certified facilities. Our business address is 1207 N Orange Street, Suite 7310, Wilmington, DE 19801, USA.

Primora Labs launched in 2026 with one goal: research-backed formulas for adults over 40, at the doses used in studies, without the hype.

Yes. Every batch is manufactured in an FDA-registered, cGMP facility and third-party tested for purity and potency.

Use the Track Order page with your order number and email, or contact our team at support@primora-labs.com. We reply Monday to Friday.

Supplements and Insta-Strips are usually processed within 1–3 business days and arrive in 3–7 business days in the US (usually 7–15 business days to other countries). Accessories ship separately and take 10–24 business days.

Supplements and Insta-Strips come with a 60-day money-back guarantee: contact us within 60 days of delivery for a full refund. Accessories can be returned within 14 days of delivery. See our Refund Policy for details.

Email support@primora-labs.com or call +1-646-585-0450, Monday–Friday, 9 am–5 pm ET.

A subscription delivers your formula automatically every 1, 2 or 3 months, at 10–28% off (20–32% off bundles). A one-time purchase is a single order with no commitment. How Subscribe & Save works.

Subscriptions are completely optional: every product can be bought as a one-time purchase, with nothing to cancel. If you choose Subscribe & Save instead, log in to your account and open Subscriptions to skip your next order, pause or cancel any time. No contracts and no fees.

Yes. Bundles have their own, bigger subscription discount, and every formula in the bundle ships together on one schedule.

Yes, we ship to most countries. Shipping costs are shown at checkout, and each product page tells you if that formula can ship to your country.

On our supplements and Insta-Strips, yes: in the US, shipping is free on orders of $75 or more. For Canada, the UK, Australia and New Zealand it is free from $100, and for the rest of the world from $150. Accessories and partner offers ship for a flat $5.95 to any country.