Subscribe & Save is completely optional. Every product and bundle can be bought as a one-time purchase, with no subscription and nothing to cancel. If you would like your formulas to arrive automatically, Subscribe & Save is the easiest way to stay consistent. Your next supply arrives automatically, you pay less than with a one-time order, and you stay in control: skip, pause or cancel any time from your account.
What you save
Pick a 30-, 60- or 90-day supply on any product page and choose Subscribe & Save. The longer the supply, the bigger the discount on every delivery:
| Supply | Delivered | Single formulas | Bundles |
|---|---|---|---|
| 30 days | Every month | 10% off | 20% off |
| 60 days | Every 2 months | 20% off | 26% off |
| 90 days | Every 3 months | 28% off | 32% off |
Discounts are taken off the regular price of one bottle or tin, or of one of each formula in a bundle. The exact price of every option is shown on the product page before you add it to your cart.
How it works
- Choose your supply. On a product or bundle page, switch to Subscribe & Save and pick a 30-, 60- or 90-day supply.
- Check out once. Your first order ships right away and is charged at checkout.
- Receive automatically. Your next supply is charged and shipped every 1, 2 or 3 months, matching the supply you chose, at the same subscription price.
Managing your subscription
Log in to your account and open Subscriptions to:
- Skip your next order.
- Pause or resume your subscription.
- Update your shipping address or payment method.
- Cancel your subscription.
Prefer help from a person? Email support@primora-labs.com and we will make the change for you.
Cancelling
There are no contracts, minimums or cancellation fees. Cancel any time from your account or by emailing us. Cancel before your next billing date and you will not be charged again. Orders that have already been charged and shipped are covered by our Refund Policy.
Billing and renewal terms
- By subscribing, you agree that your subscription renews automatically and that we charge your saved payment method (for example PayPal) the subscription price shown at checkout, plus any shipping and taxes, on each renewal date, until you cancel.
- Your price stays the same unless we notify you of a change in advance. You can cancel before a change takes effect.
- If a payment fails, we will email you and try again over the following days so you have time to update your details. If the payment still cannot be made, your subscription may be paused or cancelled.
Frequently asked questions
Can I subscribe to a bundle?
Yes. Bundles have their own, bigger subscription discount, and every formula in the bundle ships together on one schedule.
Can I subscribe to more than one product?
Yes. Each product can have its own subscription. Products you subscribe to in the same order and with the same schedule ship together.
Does the money-back guarantee apply to subscriptions?
Yes. Your first subscription order is covered by our 60-day money-back guarantee. See our Refund Policy for details.
Will the price ever go up?
Your subscription price stays the same unless we notify you in advance, and you can always cancel before a change takes effect.